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Provides customer service infrastructure solutions for businesses engaged in e-commerce, designed to manage the high volume and complexity of online customer communication, including email and interactions on the web.
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Date Added: Nov 11, 2008 Hits: Rating: 0.00 Votes: 0
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Provider of web based customer service solutions.
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Date Added: Nov 11, 2008 Hits: Rating: 0.00 Votes: 0
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A complete and customisable CRM system that links into eCommerce solutions
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Date Added: Nov 11, 2008 Hits: Rating: 0.00 Votes: 0
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Customized customer engagement solutions for Web sites.
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Date Added: Nov 11, 2008 Hits: Rating: 0.00 Votes: 0
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E-Business infrastructure solution for online customer interaction. Scalable solution to manage high volumes of e-mail and Web-based customer communications.
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Date Added: Nov 11, 2008 Hits: Rating: 0.00 Votes: 0
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A customer service tool for websites that enables site visitors to instantaneously communicate with customer service personnel using text chat or voice over IP.
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Date Added: Nov 11, 2008 Hits: Rating: 0.00 Votes: 0
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Design and implementation of central customer information files in support of CRM initiatives for large corporations. Data cleansing and data consolidation.
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Provides a live customer service product with open connectivity to legacy CRM systems.
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Date Added: Nov 11, 2008 Hits: Rating: 0.00 Votes: 0
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Supplier of CRM, eCRM and e-business software solutions.
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Date Added: Nov 11, 2008 Hits: Rating: 0.00 Votes: 0
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Gold Service Advisor for Amdocs Clarify is a web and wireless based field service application that incorporates intelligent dispatching, route optimization and SLA driven scheduling. Integrated with Microsoft Mappoint and optimized for Blackbery RIM paging system.
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Date Added: Nov 11, 2008 Hits: Rating: 0.00 Votes: 0
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